FAQ

SAFESTYLE CONTACT

307 Selby St N, Osborne Park.

WA 6017

ABN: 57 328 898 680

Enquiries: Enquiries@safestyle.com.au

Sales: Sales@safestyle.com.au

Collaborations/Partnerships: Marketing@safestyle.com.au

AUSTRALIA WIDE SHIPPING

SHIPPING: AUSTRALIA POST

Standard: 2-5 business days* to most metro areas when ordered before 12pm AWST

Express: 2-4 BUSINESS DAYS to most metro areas when ordered before 12pm AWST

Delays may occur due to extended Covid-19 restrictions.

WORLDWIDE SHIPPING

Standard: 7-12 business days* to most metro areas when ordered before 12pm AWST

Express: 4-8 BUSINESS DAYS to most metro areas when ordered before 12pm AWST

Delays may occur due to extended Covid-19 restrictions

PRESCRIPTION ORDERS SHIPPING

These items are custom made to suit your specific prescription script.

Please allow upto 18 days for prescription orders to be delivered.

If you have purchased prescription items in your order, we will hold your order and send all items together in one shipment.

If you wish to have the standard lenses earlier, we advise you make two seperate orders.

FREE SHIPPING WITH ORDERS WHEN YOU SPEND

$75 AUSTRALIA WIDE.

$160 WORLD WIDE

SAFESTYLE USA

We now have a warehouse in the USA!

Please visit www.safestyle.us for all USA & Canadian orders.

PRESCRIPTION FEATURES

MEDICARE PPROVIDER NUMBER: 5921779X

AS/NZS 1337.6 Certified To Medium Impact

Polarised, Tinted & Clear UV400 Safety Lenses

SH-HT Super-Hydrophobic Hard Multi Function Coating

Durable Polycarbonate Frame & Lenses

6 Months Warranty On Prescription Frames

100% Recyclable Polycarbonate Frames & Lenses

100% Tax Deductible

Casual Design, Durable & Comfortable

Single Vision prescription lenses are only available for now. We are working hard to offer you a bifocal/progressive lens allowing you to see near & far all within the one lens.

STANDARD FEATURES

AS/NZS 1337.1 Certified to Medium impact Australian & New Zealand standard

ANSI Z87.1+ USA standard

Polarised, Tinted, Clear, Blue Light Blocking, Yellow & Transition UV400 Safety glasses

100% Tax deductible

Durable & Shatterproof

100% Recyclable Polycarbonate Frames & Lenses

Casual Design, Durable & Comfortable

FUSIONS VS CLASSICS

Classics: 54-16-135

The Classics are our original style that changed
the game for safety eyewear. The Classics paved
the way for SafeStyle and are still hugely popular.

Fusions: 55-18-135

Equally as popular as the Classics, the Fusions
have a wider more rectangle fit, suited to those
with bigger skulls or who like larger eyewear.

All SafeStyle protective eyewear are tested and approved to Australia, New Zealand & American standards.

AS/NZS 1337.1

AS/NZS 1337.6

ANSI Z87.1+

Either way the Classics and Fusions suit everyone.

RETURNS

We take great pride in our Safetyle protective eyewear product and are confident that upon receipt of your purchase, you will find them to exceed your expectations. However, if you decide to return your purchase, we will gladly exchange or refund any item. Please know that all returned products must be in 100% re-salable condition

If your SafeStyle protective eyewear has been damaged in transport please email us and we will happily replace the damaged items after assessment.

If you have any question please don't hesitate to email us :)

Enquiries@safestyle.com.au

Returns for credit or exchange may be made by sending your request to enquiries@safestyle.com within 5 days of receipt of shipment. We will send you a confirmation email that includes the address where you should return the item. The item must be shipped back within 4 days of receiving the confirmation email. All returns must be in original condition. Repackage the item as securely as possible. You are responsible for shipping including cost. We recommend shipping via registered post with Australia Post. Items returned damaged or after 14 days of original purchase will not be accepted and will be returned at the customer’s expense. Please make sure that your name and address are clearly printed on the outside of the package, and send it to the address provided in the confirmation email. You will receive email confirmation when we receive your returned product.

All returns must be in original condition and have all original paperwork along with receipt. Damaged or worn product cannot be returned. Shipping cost will not be refunded.

WARRANTY

All protective eyewear supplied by SafeStyle Pty Ltd (SAFESTYLE®) is constructed of polycarbonate frames and polycarbonate lens. Each component of SAFESTYLE® sunglasses is individually quality checked before being packaged and sold. Whilst polycarbonate is the most scratch resistant lens material available for protective eyewear, it is not scratch proof.

NON-PRESCRIPTION PROTECTIVE EYEWEAR

All SAFESTYLE® non-prescription protective eyewear includes a warranty as set out below. These warranty terms are strictly subject to the provision of an invoice verifying proof of purchase. Except for loss or damage caused by gross negligence or wilful misconduct (as reasonably determined by SAFESTYLE®), if a frame is damaged and you notify us in writing within 60 days of its date of purchase, SAFESTYLE® will replace the damaged frame with a frame of equivalent specifications free of charge (including delivery). Except for loss or damage caused by gross negligence or wilful misconduct (as reasonably determined by SAFESTYLE®), if a lens is scratched to the extent that it is deemed unsafe for its intended use (as reasonably determined by SAFESTYLE®) and you notify us in writing within 60 days of its date of purchase, SAFESTYLE® will offer a 50% discount on a replacement pair of protective eyewear of equivalent specifications. These warranty terms are in addition to your rights under the Australian Consumer Law.

PRESCRIPTION PROTECTIVE EYEWEAR

All SAFESTYLE® prescription protective eyewear includes a warranty as set out below. These warranty terms are strictly subject to the provision of an invoice verifying proof of purchase. Except for loss or damage caused by gross negligence or wilful misconduct (as reasonably determined by SAFESTYLE®), if a frame is damaged and you notify us in writing within 180 days of its date of purchase, SAFESTYLE® will replace the damaged frame with a frame of equivalent specifications free of charge (including delivery). Except for loss or damage caused by gross negligence or wilful misconduct (as reasonably determined by SAFESTYLE®), if a lens is scratched to the extent that it is deemed unsafe for its intended use (as reasonably determined by SAFESTYLE®) and you notify us in writing within 90 days of its date of purchase, SAFESTYLE® will offer a 50% discount on a replacement pair of protective eyewear of equivalent specifications. These warranty terms are in addition to your rights under the Australian Consumer Law.

AUSTRALIAN CONSUMER LAW

All SAFESTYLE® protective eyewear is covered by guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All warranty claims must be submitted to enquiries@safestyle.com.au